Kaaren Hanson Bibliography

• Barrett, Amy. “05/27/96 HOT GROWTH COMPANIES.” archive.ph, January 2013. https://archive.ph/VK4hS#selection-159.402-159.447.
• Berkowitz, Bram. “A Guide to All of Wells Fargo’s Consent Orders.” The Motley Fool, October 2021. https://www.fool.com/investing/2021/10/10/a-guide-to-all-of-wells-fargos-consent-orders/.
• Burnett, Richard. “A Mobile App Refresh Whose Time Has Arrived - Wells Fargo Stories a Mobile App Refresh Whose Time Has Arrived.” Wells Fargo Stories, November 2020. https://stories.wf.com/a-mobile-app-refresh-whose-time-has-arrived/.
• Glasson, Chelsey, and Ian Swinson. “Which Path Is for Me? The Emerging Role of vp of UX.” User Experience, Volume 11 (2012): 14–16. www.uxpa.org.
• Hanson, Kaaren. “A Conversation with Kaaren - Interview with Erin Malone,” May 2022.
• ———. “How to Save a Good Design from Its Imminent Death.” Fast Company, April 2014. https://www.fastcompany.com/3029425/how-to-save-a-good-design-from-its-immanent-death.
• Kelley, Tom, and David Kelley. “Chapter 6: Team | Creative Confidence by Tom & David Kelley.” www.creativeconfidence.com. Accessed May 2022. https://www.creativeconfidence.com/chapters/chapter-6.html.
• Liedtka, Jeanne. “Why Design Thinking Works.” Harvard Business Review, August 2018. https://hbr.org/2018/09/why-design-thinking-works.
• Liedtka, Jeanne, and Andrew King. “Use ‘Design Thinking’ to Reach Customers.” Washington Post, May 2014. https://www.washingtonpost.com/business/capitalbusiness/use-design-thinking-to-reach-customers/2014/05/02/6e7a99c0-d05c-11e3-937f-d3026234b51c_story.html.
• Martin, Roger L. “The Innovation Catalysts.” Harvard Business Review, June 2011. https://hbr.org/2011/06/the-innovation-catalysts.
• O’Brien, Chris. “How Intuit Became a Pioneer of ‘Delight.’” Los Angeles Times, May 2013. https://www.latimes.com/business/la-xpm-2013-may-10-la-fi-tn-intuit-pioneer-delight-20130509-story.html.
• Roush, Wade. “Xconomy: Intuit Goes All out to Solve the Innovator’s Dilemma. Is It Working?” Xconomy, November 2012. https://xconomy.com/san-francisco/2012/11/06/intuit-goes-all-out-to-solve-the-innovators-dilemma-is-it-working.
• Schmiedgen, Jan. “From Stories and Metrics.” This is Design Thinking!, May 2015. https://thisisdesignthinking.net/2015/05/intuit-design-for-cultural-change.
• Smith, Brad D. “Love at First Use: Three Tips for Building Awesome Products.” www.linkedin.com, January 2013. https://www.linkedin.com/pulse/20130110155158-1940438-love-at-first-use-three-tips-for-building-awesome-products.